Transition.123 With Digerati’s Transition.123 upgrading your software and implementing new processes is really as simple as 1-2-3. Our three part transition program is a proven process designed to seamlessly expedite the adoption of a new system standard within your organization.
1. Transition
Our Transition team is comprised of engineers and industry experts that understand how each person fits within your organization. A transition plan will be built that eases people into new systems, roles and responsibilities, while minimizing disruption and maintaining the steady stream of workflow. Digerati is an expert service company, not merely a software provider. We work with you and your staff by creating open working relationships which ensure buy-in and a comfortable timeline while your new systems are strategically phased into your organization. These proven processes ensure full system adoption and prompt improvements in the areas of quality, efficiency, and profitability.
2. Training
At Digerati we understand the importance of thoroughly educating our clients on their systems throughout implementation. Our extensive training process utilizes on-site training, educational videos made specifically for your software, and many other tools to ensure a comfortable and seamless transition. Our training team understands that people learn at different rates; this is why the Digerati team personally provides all office training and one-on-one sessions to ensure every user is comfortable with the systems as they are transitioned into the business.
3. Support
At Digerati we provide premium service and support for our clients. Our support team consists of engineers from a wide spectrum of industries. Whether it is our Microsoft Certified Network Engineers, computer scientists, or problem solving aerospace engineers, our support team has the ability to solve any issue that may arise. With our 24/7 support line, Digerati is available to solve your needs in a prompt and professional manner. After our systems are implemented, our team provides on-going maintenance and updates, which allow the software systems to grow and change as your business evolves.
